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On The Cover A View on Sales — A Year ofTransformation The traditional pharmaceutical sales organization is undergoing a transformation,as slowing pipelines,shrinking sales,and spiraling costs take their toll on large pharma’s sales representative base. By Carolyn Gretton
Features Time for a New Educational Standard CMR Institute By James A. Dutton
Sustaining the Pharmaceutical Industry’s New Selling Model Wilson Learning Worldwide By Ed Emde and Celeste Mosbye
Transitioning to a Successful Service Model TNS Healthcare By Andrew Brana and Jonathan Kay
Driving Sales Excellence Through Competency Modeling PDI Inc. By Susanne P. Reilly
Making It Stick: How to Maximize Knowledge Retention Campbell Alliance By John Bye
Today’s Preceptorship: Staying Afloat Without the Sale Vox Medica Inc. By Kari Seymour
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